Jade Fawcus
Sales Consultant and Web Specialist
With over 6 years of experience with fine diamond jewellery, Jade Fawcus is a shining star of not just the Nina's Jewellery's Dunsborough showroom, but she is also our secret e-commerce weapon too!
Expertise and Accomplishments:
Social Media Connection: If you reach out to Nina's Jewellery through our social media channels, you will likely be connecting with Jade. Jade's passion is customer service, assisting digital customers worldwide!
Unmatched shopping experience: Shopping with Jade is an exciting, uplifting experience; her personality and expertise make it unforgettable. She will always go the extra mile to help you find exactly what you are looking for.
Mentorship and Support: New staff members are lucky enough to get a crash course in jewellery and all things Nina's from a true expert - Jade!
Custom design specialist: Jade has created a stunning array of custom designs for customers who desire something unique.
GRAFF retail training: Further enhancing her customer service skills and adding a valuable layer to her knowledge.
Notable Achievements:
Jade is the mastermind behind the creation of this spectacular ring, The Unique Au Monde. This piece would go on to inspire other client creations and one of our multi-million dollar Crescendo Exhibition designs!
Interesting Fact: Jade works in not just our online store, but has also worked at our two Nina's Jewellery locations - Dunsborough and Kununurra, spreading the sparkle from all corners of the country!
Here's what our customers say: Jade always goes above and beyond for her customers, ensuring they have a great experience, both online or in-store.
"Blown away by her exquisite care & service." - A very happy customer, Dirk Hartog Island
"Vicky & I wanted to thank you personally for making the process so easy, and for being so accommodating to our questions and requests. We felt that you cared and really went that extra mile or us.
We could have made the purchase locally in VIC, but your fine service and reassurance meant that we
felt very comfortable with Nina's, all the way across the continent in WA!
Keep doing what you are doing - we know that you will go far!" - Joe & Vicky, VIC
One happy customer even sent Jade 'lunch' - gourmet pasta and pasta sauce from David Jones. "Jade, thank you so, so much. Lunch on me! Cheers!" - Viv, Sydney
Want to experience a little of the Jade-magic? Connect with Jade today to let her help you find your perfect piece of jewellery from our Dunsborough showroom!
[Email] [email protected]
Author: Danae Wilson, Krysta Ryan
Fact-checked by: Jade Fawcus
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